Cancellations & Returns
Before returning a product, it is important to understand how they are created. Each design goes through a meticulous sculpting process. Post which our quality control team further filters out the final pieces so only the cream of the lot is delivered to you.
In-line with our core belief in extra-ordinary experiences is our Lifetime Delight Policy – designed to keep customer experience paramount. The policy, applicable on domestic and international customers, allows you to request for an exchange at any given point in time. We understand every request is unique, thus handle each request uniquely.
STEPS:
- Connect with us on info@shaze.in to initiate the exchange process.
- Keep the piece you wish to exchange, ready.
- We will arrange for a pick-up along with the delivery of the replacement.